Shipping Policy
At Marglyn, we want your jewellery to reach you as quickly and safely as possible. Here's everything you need to know about how we ship your order.
Order Processing
Orders placed before 2:00 PM (Monday to Saturday) are processed the same day. Orders placed after 2:00 PM, or on a Sunday or public holiday, are processed the next working day. Once your order is packed and quality-checked, it's handed over to our courier partner for dispatch.
Delivery Timeline
We currently ship across India through our courier partners and typically deliver within 4–5 business days from the date of dispatch, depending on your location. Orders to metro cities are usually delivered faster, while remote or non-serviceable pin codes may take a little longer.
Please note that delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, regional restrictions, or public holidays beyond our control.
Shipping Charges
We offer free shipping on all orders, with no minimum order value required. Cash on Delivery (COD) is available on eligible orders and pin codes.
Order Tracking
Once your order is shipped, you'll receive a tracking link via email/SMS/WhatsApp so you can follow your package right up to your doorstep.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please reach out to us within 24 hours of delivery with photos/videos of the product and packaging, so we can resolve it quickly. For details on returns and exchanges, please refer to our [Refund & Exchange Policy].
Customer Care
Timings: 10 AM – 7 PM, Monday to Saturday
WhatsApp: +91 76004 12809
Email: marglynjewels@gmail.com